← Back to SMS Notifications

Privacy Policy

Effective Date: May 23, 2026

1. Introduction

Subs of the Carolinas, operated by SOC Foods, LLC ("we," "us," or "our"), is committed to protecting the privacy of individuals who interact with our SMS notification service. This Privacy Policy describes how we collect, use, and safeguard your information in connection with our text messaging program.

2. Information We Collect

When you opt in to our SMS notification service, we collect:

3. How We Use Your Information

We use your phone number solely to send operational text messages related to your work at Subs of the Carolinas, including store alerts, work order updates, scheduling communications, and business notifications.

4. Information Sharing

We do not sell, rent, or share your phone number or personal information with third parties for their marketing purposes. We may share your information with our SMS service provider (Twilio) solely for the purpose of delivering text messages. Twilio's use of your information is governed by their own privacy policy.

5. Data Retention

We retain your phone number and opt-in records for as long as you remain opted in to our SMS program, plus a reasonable period afterward for compliance and record-keeping purposes. Message logs are retained for up to 12 months.

6. Your Rights

You may opt out of SMS messages at any time by replying STOP to any message. You may request information about the data we hold by contacting us at the address below.

7. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via our SMS program or other appropriate means.

9. Contact Us

For questions about this Privacy Policy or our SMS practices, contact:

Griffin Blake-Ward
Subs of the Carolinas
griffin@subsofthecarolinas.com
(678) 849-6689